Operations
You make the magic happen. Come pandemic, snow storm, supply shortage, or labor shortage, you get the job done. You deserve the most hardened, best in class AI that is as competent, adaptive, and hard-working as you. Not clunky green-screen applications that were outdated a decade ago.
This is why Focal has designed FocalOS with the operator at the heart. FocalOS is the most full-featured, hardened, easy to train, AI-based Operating System that can run your store for you.
FocalOS digitizes your entire sales-floor and backroom for you hourly, automates ordering, assigns and prioritizes availability tasks for your associates, speeds up stocking by 2.5x by skipping the “hunt” for ghost inventory with guided restocking, then tracks productivity per associate down to the hour, tracks night crew productivity as well, and finally, enables both Corporate and Store Leaders to “teleport” into their stores in real time to know exactly what is going on.
This is the power of AI!
1 - Focal’s Shelf Cameras digitize your sales-floor, backroom, and top-stock hourly
By monitoring your shelves 24/7/365 with enterprise-grade, cost effective AI-powered cameras, we provide accurate and actionable information that feeds FocalOS to “drive” your store for you.
2 - Focal’s AI detects ins, outs, lows, POG non-compliance, spoiled produce, and more
Focal’s Deep Learning Computer Vision is the most accurate shelf digitalization technology in the world. Trained on over 1.4B labeled images, this is the heart of our secret sauce! First, we remove all “people-pixels” to eliminate all PII (Personally Identifiable Information). Then, we detect ins, outs, lows, POG non-compliance, spoiled produce, and more.
3 - Focal’s easy to train Stocker Action Tool ranks outs by lost sales and empowers stockers to work outs in order of importance
Focal’s Stocker Action Tool is the most easy to use task management system. By “showing” the stockers exactly where to get product in the backroom and guiding them to where to stock it on the salesfloor, and which products to work first, Focal’s Stocker Action Tool leads to huge productivity savings and an increase in employee NPS.
4 - FocalOS allows you to “teleport” to every store in your chain in seconds
As an operator, you know how important it is to be there and see for yourself what is going on, or as the Japanese say “Genchi Genbutsu”. But given your busy schedule you just can not be. Even worse, you know your team knows your schedule, so when you arrive, you are getting the best picture possible. But that is not what is really happening.
What if you could visit all of your stores in just an hour, teleporting into any store in seconds to see for yourself what is going on in your stores. With FocalOS, now you can.
5 - Focal automatically tracks and ranks your stores’s performance for you so you know where to focus your attention
As CEO, ensuring alignment with goals and actual performance is critical. Many of the most important metrics such as On-Shelf Availability and Stocker Productivity is self-reported. This causes a dramatic misalignment between reality and what is reported.
FocalOS is unbiased, and reports what it sees happening on the shelf, and ranks stores for you by that performance. This provides leadership a clear way to measure how stores are actually performing, and provides stores clarity in how they rank across the chain, in a fair way.
6 - Focal automatically tracks Day Crew Productivity, no more self-reporting
Because Focal cameras are scanning all throughout the day, we know exactly how many holes each associate actually filled. This allows you to be in every store at once, to know exactly what is going on and how your team’s are performing.
7 - Focal automatically tracks Night Crew Productivity, no more self-reporting
Because Focal cameras scan the shelves at the end of the day, and at the start of the day, we know exactly how many holes nightcrew filled. This allows you to be in every store at once, to know exactly what is going on and how your team’s are performing.
1 - Cut the manual scan.
The first and most obvious benefit of FocalOS for operations is to stop manually scanning your shelves. Focal’s real-time shelf digitization scans your shelves 24 times a day, at higher accuracy than your current system, for half the cost.
There is no more need to rely on manual scanning or on inaccurate Sales-based algorithms. Focal provides the most accurate picture (literally!) of what is actually happening on your shelves in real-time.
2 - Stop chasing ghost inventory and speed up restocking rates by 2.5x.
Focal’s Shelf Cameras digitize your entire salesfloor and backroom every hour of the day, and will update IMS based on what it sees. If the cameras, do not see product in the backroom or salesfloor, we zero it out automatically. It does not matter what IMS says. This saves your associates hours each day hunting down ghost inventory and trying to find boxes in the backroom.
3 - Real-time Produce Management to reduce shrink.
Managing fresh has to be the hardest part of running a grocery store. Is your team culling? Are they replenishing quickly? Are they over-ordering? Does your produce look fresh?
With Focal’s real-time shelf images and digitization, Focal can provide all of this information to you in every store, every hour. Focal alerts your staff in seconds of out of stocks occurring, ensuring your produce area looks as pristine as possible while preventing over-ordering that leads to shrink.
4 - The most accurate ordering possible.
Imagine if you had your team perform a wall to wall scan of your store every hour of the day, every day, in every store. How much more accurate would your ordering be? That is what Focal’s real-time shelf digitization enables. FocalOS scans your shelves and updates IMS hourly. This prevents over- or under-ordering which drives inventory and shrink down, and labor productivity way up.
5 - No more stale task lists.
Because Focal’s Shelf Cameras are constantly scanning your shelves, the second an out of stock occurs, Focal detects it, checks your backroom to see if it is “Workable” and then re-prioritizes your stockers task list to ensure they are always working on the most important out of stocks first. This meaningfully increases recouped lost sales per labor hour. No more stale print-outs.
6 - Measure all of your associates productivity, down to the hour. No more self-reporting.
Focal’s real-time shelf digitization detects “restock” events as well. With this information, you can measure each associate’s productivity down to the hour, to ensure every team member is hitting their labor rates consistently. This provides management the information they need to make the right staffing decisions; to praise top performance, and to coach or retrain weaker performers.
Proven with some of the largest retailers in the world
We have deployed thousands of stores with our technology, come take Focal for a test drive today!